Datenschutzerklärung

Privacy

In accordance with the General Data Protection Regulation of The Netherlands (AVG), Indostraw (Strawamboo) has the obligation to provide information about which personal data is collected via this website.

This privacy statement contains everything about the personal data that is processed via this website and our newsletter.

This statement is regularly adapted to organizational or political-legal developments. Therefore, consult this with some regularity when you visit our website.

Contact details

For all questions or requests regarding privacy you can contact our customer service.

They will respond to your message within three working days and will pass on your question to our privacy officer if necessary.

Cookies

Strawamboo records data about the use of this website. This includes visitor numbers, pages visited and properties of the web browsers used. With this data Strawamboo can improve the website and adapt it to the wishes of the user. Cookies are used for this. Cookies are placed on your computer or telephone on this website for the anonymous use of Google Analytics.

The personal data is for internal use and is not passed on to other organizations for commercial purposes.

Forms on Strawamboo.com

The contact page of this website contains forms where personal information is requested. This personal data is stored on our server (on Dutch servers under Dutch jurisdiction) and is usually mailed to the specific department that is to process the data.

Form data is only sent by e-mail to the department for which the data is relevant. For example, a contact request for our products only arrives at the marketing or sales department. This is a mailbox that only people currently working in that position have access to. There is only a select number of employees who can handle all form submissions for management purposes.

The data is only used for the follow-up of a contact request. In addition to the data that you enter yourself, the time, the IP address and the relevant page will be added, stored to give more context to the form submission and to be able to answer questions more fully.

Payments

We have outsourced the processing of payments for our products to Mollie B.V. When you place an order you will be automatically redirected to a secure payment environment from Mollie. We do not gain insight into your payment details. Mollie is entitled to save this data for processing. However, they are not intended for other purposes.

Storage of data

• Forms and newsletter subscriptions

For forms on pages that are submitted within Strawamboo, these are stored by Webstekker B.V. These are always managed on servers provided by Webstekker B.V.. These servers are in the Netherlands and are under Dutch jurisdiction. This information is for our own purposes and is not sent outside the Netherlands (now or in the future). Transport of this information always takes place over a secure connection. This storage is generally valid indefinitely.

• Statistics

We use the anonymous variant of Google Analytics to collect statistics. These statistics do not contain any personal or demographic information. Indostraw (Strawamboo) has entered into a processing agreement with Google for the processing of data. The option to share data with other services (including services from Google itself) is disabled. Transport of this information always takes place over a secure connection. The storage of this data is in the hands of Google and is done in the EU or US under US jurisdiction. This storage is retained for 14 months.

You have the right:

• to inspect the data that we hold about you and you can have it corrected or deleted in many * cases.
• withdraw your consent for certain processes (such as sending a newsletter) by submitting a complaint.

* we are forced to keep certain data about you. For example, contact details of our active customers for urgent service calls (emergency maintenance or vulnerabilities, for example). From the point of view of security, we are also forced to make backups. We check this for accuracy. It is therefore not possible to have your data removed from backups afterwards because they will no longer be correct.

Furthermore, good to know

• If you refuse to provide your contact information, it will affect how we can reach you. For example, you may not receive important information about your web application.
• We do not use automated decision-making based on your data.